Relating to an earlier post about Twitter, a relatively new website, 12seconds.tv, has just gone into public beta. The site is the video equivalent of Twitter, offering microvideo, as opposed to microblogging. Tech crunch discusses a new iphone app that enables Iphone users to upload 12 second videos. However this app is more limiting than normal camera equipped mobile phones, in that Iphone users can only submit 12 second slideshows, while mobile phone users can email 12 second videos to the site which posts them automatically.

The success of Twitter, as in any social network, is the community adoption. Millions of people are now using twitter and it continues to grow in popularity. It remains to be seen whether 12 seconds will have the same success. From an early perusal of the site, it does not appear that there is a great deal of exploration of the format. People aren’t uploading videos that they’ve spent a great deal of time on, rather they press record and hit send 12 seconds later. It seems like there’s an opportunity for some more creative usage than simply pointing your webcam at yourself and uttering a sentence, although presumably if you continually utter interesting/insightful/hilarious sentences that may be all that is necessary.

Like Twitter, the value of 12 seconds may lie in it’s preview/teaser offerings, as a way to entice people to click links to more content rich sites. Many twitter users are also bloggers, and will post interesting links they find to their twitter account, which then reinforces their value as bloggers, because they are seen as purveyors of interesting and “follow worthy” content. (For those unfamiliar with Twitter, users can follow people, giving them real time updates of that twitterer’s ”tweets,” 12 seconds includes this same ’follow’ function ). By the same token, 12 seconds may have value for Youtube users, as a means of promoting new videos, or as content filler for the time in between their more substantial videos.

Most importantly, this seems like a golden opportunity for any small business that has news to announce. In much the same way as Zappos (a fantastic company by the way) emails announcements of their latest and greatest products, this format would be great for retail companies looking to show off their newest items. Travel agency’s can announce their new great travel deals. PR companies can make quick announcements. With a little creativity the 12 second format could be utilized to great effect, and if if it’s both interesting and valuable content users will appreciate it. One of the other great assets is the main page automatically displays every new video that is posted in chronological posting order. New videos will be posted for all to see, as well as a user’s followers. As always with social media, good content is of the utmost importance - create good, informative, entertaining/interesting content, and they will follow.

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Guy Kawasaki, co-creator of aggregator juggernaut Alltop.com, has created an incredibly informative post on how to leverage twitter as a marketing tool. He goes in depth with specific tricks to maximizing “tweet” visibility, and discusses his successes using twitter for alltop, as well as highlighting the ways companies like Amazon and Wholefoods utilize twitter to maximize customer interaction.

For small businesses trying to reach consumers, Twitter, if used correctly, is undoubtedly one of the best tools available, and it’s free. For those unfamiliar with Twitter, it is essentially a mini-blogging tool, that allows users to create posts up to 140 characters in length. As a user one can post “tweets” as well as follow the posts of others in the twitter community. The value of this relational tool for marketing is really quite extraordinary, due to the exponential connectivity of Twitter followers.  Here is the most poignant example of Guy’s usage in numbers:

177 people agreed to repost all Alltop news as their own tweets. This took automated tweeting to a historical new high—or low depending on who you asked.

Then my new book, Reality Check , came out, and I made an offer of a free copy of it to anyone who signed up for the Alltop Twitterfeed. Another 280 people signed up—bringing the total to approximately 450 people.

We counted, and these 450 people had a total of 140,000 followers. This meant that whenever we announced a new topic, the 140,000 followers of 450 people received notification. These 450 people had followers in common, so their tweets didn’t reach 140,000 different people (see next section), but this was the Mother of Retweeting.

The post explains how to find followers, how to build a profile, everything you need to know about getting started with Twitter.

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This week’s New York Times Sunday Magazine delved into the marketing and advertising world in today’s media saturated culture. They assembled an elite group of some of the top New York marketing people and had an open discussion about marketing centered around the theme of “screens.” The idea being that today’s consumer spends much of his or daily life interacting with information presented on screens, be it on a computer, a cellphone, tv, etc. and that this has changed the nature of advertising from a narrative created by the brand itself to one controlled by the consumer. What everyone on the group agrees on is that the static nature of television content and the tradition format for advertising ther is a dying trend. The rate at which the average consumer can find the exact information he or she seeks on the internet is far more rapid, and thus far more appealing.

The consumer’s interaction with the brand has thus become paramount. As opposed to testing advertising campaigns in focus groups where opinions can be easily skewed, Youtube has created a democratic sounding board for new campaigns. Advertisers can get instant feedback, and as in the case of the Tiger Woods EA Sports glitch, can incorporate such feedback into their marketing efforts:

EA Sports, the video-game company, is a good example. On YouTube, someone posted a clip of himself playing the company’s Tiger Woods golf game. He put it up as a joke, laughing at EA Sports, because he had discovered a glitch in the programming that allowed Tiger to walk right out onto a pond next to the golf course and shoot his ball from there. So the company saw the video, and in response, it uploaded this ad to YouTube that said: “It’s not a glitch. He’s just that good.” The ad showed the real Tiger, in live action, actually walk on water and shoot a ball. That’s a great example of responding to how consumers interact with your brand.

The challenge then is to interact with the consumers with the same immediacy that they interact with everthing else in the digital space, or at the very least providing the tools to facilitate such interaction. Companies are shifting money away from tv spots and focusing more and more on innovative ways of reaching consumers, everything from mobile apps and flash games to creating niche market products marketed directly to very specific groups.

This article raises a few questions that I’ll be thinking about in the coming weeks. How can marketers continually come up with innovative new ways of reaching consumers? At what point does the consumer become too wary of all the innovations, and realize that content is just a means to promote commerce? There is definitely an ideal balance, as by now almost everyone has come to expect some ammount of advertising in combination with content, but how much is too much?

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Seth Godin, author of Tribes, just wrote this very insightful article pertaining to the publishing industry. He makes a good case for the dynamic nature of ecommmerce, and how the market doesn’t owe anybody anything. Reaping the rewards comes from adapting to the climate, and not the other way around. Read the article.

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